Modern organizations understand the need to react rapidly to quickly evolving business environments.
One of the key benefits of Cisco Communications Manager is to allow companies to adoptEnterprise Collaboration to achieve this.
The need to address customer demands, react to competitive threats, and maximise ROI, is largely dependent on the way employees interact, collaborate and communicate with each other, business partners and customers. Also, the increasing number of remote and mobile staff increases the difficulty of fast, effective and confidential communication.
The adoption of effective Enterprise Collaboration solutions affects 4 main areas: Company’s Culture – Enterprise Collaboration sees the organizational hierarchies as an ineffective approach to changing business demands and therefore aims to decentralize the decision power and flatten the command pyramid, creating cross-departmental “communities” seamlessly communicating.
• Coordination - Enterprise Collaboration means removing any “information silos”, harmonizing information exchange and activities across departments, improving employees ability to access company’s resources, nurturing the relationship with customers and partners.
• Cooperation - In order to improve the ROI of Enterprise Collaboration, companies need to encourage and empower employees in all parts of the organization to work together. The adoption of new working practices is made visible through the very nature of collaborative tools.
• Connection - Enterprise Collaboration provides the capability to establish relationships with customers and external partners beyond front line staff, this creates a “network effect” which significantly increases demand-side economies of scale.
Working alongside Cisco, Unifi Communications are offering a "Drive to 9" programme to allow companies to upgrade to the advanced collaboration capabilities of CUCM v9. We strongly believe this is an effective way to tackle these four Cs of collaboration and enable company’s ability to respond to opportunities and threats seamlessly.