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Choosing a Unified Communications Collaboration Vendor?

Choosing a Unified Communications Collaboration Vendor?  - Unifi Communications

Choosing a Unified Communications Collaboration Vendor?

Cisco a ‘Leader’ in Gartner Magic Quadrant Evaluation

At Unifi Communications we understand that unified communications is an increasingly important investment for businesses looking to improve productivity and customer responsiveness while reducing IT costs. Choosing a unified communications vendor is a complex decision, so whilst there are many considerations, looking at a broad set of relevant Gartner Magic Quadrants can provide an independent, highly reputable reference point for a vendor’s position in the marketplace.

In a recent report and for the second year running, Gartner has positioned Cisco as a ‘Leader’ in the 2016 Gartner Magic Quadrant for Unified Communications for Midsized Enterprises. Unifi Communications believe this is a significant achievement as Gartner use a great deal of analysis in these reports.
Rob Coleman, Unifi Communications MD comments, “We put a lot of weight on Gartner’s evaluation of the UC marketplace when we decide on which solutions we recommend to our clients. There is a significant amount of detail in this report with everything from product features and functions to marketing and sales strategies covered. Gartner’s evaluation reinforces Unifi Communications’ decision to invest heavily in our Cisco expertise to allow us to provide the best possible technology to our customers.”
In the report, Gartner analysts evaluated Cisco and eight other vendors. For the second year Cisco was placed highest for “ability to execute” and emphasized the need for simple, affordable solutions for midsize organisations.
Gartner states, “Vendors in the Leaders quadrant have UC portfolios that are specifically positioned with features and functions to meet the needs of midsize businesses.”
According to Gartner, leaders:-
  • Have user and management interfaces that are integrated and generally intuitive and easy to use
  • Balance the need for customization with end users’ desire for simplicity in their licensing structures, sales demos, and UC solution portfolio
  • Have mature channel programs with distinct processes for pre sales and post-sales support.

Figure 1: Magic Quadrant for Unified Communications


Included in Cisco’s submission was the Cisco Business Edition 6000 (BE6000). BE6000 packaged solutions are for midsize deployments up to 1,000 users. They feature comprehensive on-premises capabilities in single virtualized appliance that is easy to deploy, manage, and use. This means you can prioritize use cases, selecting from applications for:
  • VoIP
  • Mobility
  • Presence and Instant Messaging
  • Video conferencing
  • Omnichannel customer care
As a Cisco Unified Communications Partner, Unifi Communications are experts in the design, installation and management of Cisco Business Edition 6000 solutions and have experience of delivering successful Cisco Business Edition 6000 projects.
Moving forward Cisco have been working to simplify UC with solutions such as Business Edition 6000. While midsize businesses have the same collaboration needs as their large enterprise peers, they naturally have fewer IT resources, so the solution has be easy to deploy, manage, and use.
Cisco are continually evolving and improve their offerings. BE6000 continues to get even better. Available soon, the Collaboration Systems Release 11.5 build of BE6000 will feature the latest versions of their UC infrastructure applications. The updates will also include a new license option for Prime Collaboration Analytics Business, which provides a cost-effective monitoring, diagnostic and reporting option. Meanwhile, Cisco are working with their partners to further simplify installation of BE6000 solutions.
What does this all mean? Whether you are refreshing your architecture, revamping your collaboration strategy, or just looking to implement one of the many collaboration workloads, these results can provide confidence in Cisco as your collaboration vendor and in Unifi Communications as their partner to deliver and meet your Cisco Unified Communications requirements:-
  • Unifi Communications are Cisco Advanced Unified Communications Specialised
  • Unifi Communications are a Cisco Authorised Business Edition 6000 Partner
  • Unifi Communications were the first Cisco Collaboration Express Partner in Europe
  • Unifi Communications are a Cisco Advanced Video Specialised Partner
  • Unifi Communications have experience in delivering successful Cisco Business Edition Projects
If you require advice on unified communication solutions for your business, please get in touch to find out more about how Unifi Communications can help.