Business Communication IP Telephony Quote Questionnaire

Unifi’s Business Communication Solutions is a very cost effective way to help you cut your communication costs and improve your employees productivity and your customer responsiveness. To get a no obligation quote on the investment required to maximise the benefits of IP Telephony, please fill in the information below.

Customer Details

Company Name
Address Line1
Address Line 2
Town
County
Postcode
Contact
Title
Telephone
E-mail
Web Site Address
Business Description

IP Telephony and Data Users

Q1	How many users will be connected to the IP Telephony system?
Q2	If there are plans to increase the number of users over the next two years, enter the anticipated total numbers of users
Q3	Will this form a single site deployment?

Network Infrastructure

Q4	Is this a Greenfield Site implementation requiring a new LAN and Voice infrastructure?
If this is a Greenfield site then go to question 10, otherwise continue to question 5.

Legacy Infrastructure

Q5	If this is not a Greenfield site, what existing network hardware1 do they have in place for data connectivity?
Q6	If there is a current Cisco network in place, how will they provide power to the handsets?

Q7	Will the CCME replace an existing PBX?
If the answer is “YES”, then go to question 10 otherwise continue to Question 8.
Q8	Which type of PSTN connection is currently installed and how many channels or circuits are configured?	Number of Channels / Circuits
	Analogue
	Basic Rate ISDN
	Primary Rate ISDN2
Notes: 1 - CME requires a Cisco data network, any non Cisco LAN equipment will need replacing where users will be connecting to the system. 2 – CCME only supports Q931 signalling. If any other type of signalling is currently in place, then this will either require changing or the provision of a protocol converter is required.

Legacy PBX Integration

Q9	Which type of PSTN connection is currently installed and how many circuits?
	Analogue Circuits
	Basic Rate ISDN
	Primary Rate ISDN

Network Capacity

Q10	How many network ports are required for data and voice?
	The number of users using a workstation connected through an IP Phone.
	Total number of additional data only connections (printers, servers etc.)
	Standalone handsets (without a users PC connected)

Voice Capacity

Q11	How many incoming/outgoing PSTN channels are required?
Q12	How many fax machines3 will be required?
Q13	How many modems4 will be required?
Q14	Does the company have a reception? If so, how many receptionists.
Q15	How many busy lamp fields for extensions do the receptionists need to see?
Notes: 3 – Fax machines can connect through either ATA186 or integrated FXS modules. Additional adaptors are required for each device (master sockets) 4 – Modems are only supported when connected to integrated FXS interfaces. Additional adaptors are required for each device (master sockets)

Enhanced Voice Features

Q16	Do users require voice mail?
Q17	If so, how many users?
Q18	Does the company require auto attendant features?

Voice Handset Requirements

Please select the model of phones required by entering the quantities of each type:
	Cisco 7906G handset. Single line phone providing partial XML display, full directories, message waiting indicator. Suitable for standard users requiring single line. Power can be provided via power cubes or Power over Ethernet from a Cisco switch. This handset does not have a PC switch connection.
	Cisco 7912G-A handset. Single line phone providing partial XML display, full directories, message waiting indicator. Suitable for standard users requiring single line. Power can be provided via power cubes or Power over Ethernet from a Cisco switch. This handset does have a PC switch connection.
	Cisco 7940 handset. Dual line phone providing full XML display, full directories, MWI, hands free speaker and direct headset connectivity. Power can be provided via power cubes or Power over Ethernet from a Cisco switch. This handset does have a PC switch connection.
	Cisco 7960 handset. Six line phone providing full XML display, full directories, MWI, hands free speaker and direct headset connectivity. Power can be provided via power cubes or Power over Ethernet from a Cisco switch. This handset does have a PC switch connection.
	Cisco 7970/71G handset. Top of the range, 8 line, colour and touch display, full XML, directories and services. Full hands free with speaker and direct headset connectivity. Power can be provided via power cubes or Power over Ethernet from a Cisco switch. This handset does have a PC switch connection, with the 7971 having a 10/100/1000 switch port.
	A full-featured, IP-based, hands-free conference station, the new Cisco IP Conference Station 7936 is designed for use on desktops, conference rooms, and in executive suites.
	The Cisco IP Phone Expansion Module 7914 extends the capabilities of the Cisco IP Phones 7960G and 7970G with additional buttons and an LCD display. With this expansion module, you add 14 buttons to the existing six buttons of the Cisco IP Phones 7960G and the existing eight buttons of the Cisco IP Phones 7970G, increasing the total number of buttons when you add one or two Cisco 7914 Expansion Modules. You can use up to two Cisco 7914 Expansion Modules with a Cisco IP Phones 7960G, and 7970G